Dedicated Account Management for Custom Sheet Metal Projects
Your projects deserve more than just order updates. At Herold Precision Metals, you get a dedicated account manager who acts as an extension of your team—tracking progress, coordinating across departments, and spotting risks before they disrupt your timeline.
Why Account Management Matters in
Custom Manufacturing
Every successful project has someone behind the scenes keeping things on track. In metal fabrication, that’s your account manager. They’re solving problems before they arise, aligning engineering with production, and keeping communication tight from start to finish.
Whether you're managing a prototype or a multi-stage production run, our account managers help you:
Accelerate timelines by aligning engineering early
Eliminate surprises with proactive communication
Contain costs with smarter quoting and sourcing
Protect margins by coordinating across departments
What You Get: A Single Point of Contact
knowledgeable account manager who will serve as your primary point of contact. Our clear communication and personalized service approach help:
Translate your goals into action from DFM input to delivery coordination
Track every step from quoting through fabrication, assembly, and fulfillment
Keep you informed with timely updates and clear communication
Advocate for your priorities with our engineers, operators, and schedulers
Our goal is to make your experience as seamless and efficient as possible, fostering a relationship built on trust and collaboration.
Your Advocate Inside The Shop
Unlike general sales reps or order takers, our account managers are true internal advocates. They know the ins and outs of our shop floor, and they use that knowledge to:
Troubleshoot build challenges before they impact delivery
Coordinate with welders, press brake operators, and QA
Provide real-time schedule updates when timelines shift
Support reorders, revisions, and change orders
Whether you’re working with laser-cut blanks or a whole box build, we keep your priorities at the forefront.
Account Management Process
Our account management model is built to scale with your needs. Whether you're a startup or an OEM, here’s what to expect:
Kickoff & Contacts: We establish all customer and supplier communication paths
DFM & Technical Review: We review CAD, prints, and specs for manufacturing success
Transparent Quoting: Clear scope, material callouts, and lead times
Ongoing Communication: You’ll always know where your project stands
Client Advocacy: We champion your priorities on quality, cost, and deadlines
Cross-Department Coordination: We sync with engineering, operations, and shipping to avoid missteps
Post-Production Follow-Up: Continuous improvement and readiness for the next run
Get to Know Our Account Management Team
HPM account managers are trusted by engineers, buyers, and program leads across industries. They know the language, the tolerances, and the stakes. See why customers stick with HPM project after project.
Supporting Success From Design to Delivery: Resources & Services
From early-stage design to long-term production, our account managers work closely with every department to spot issues early, solve challenges quickly, and keep your parts moving. Explore these resources to see how we make collaboration easier: